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How to access Facilities & Programs

Kids & Camps Programs/Activities

The Recreation Membership is not a pre-requisite to register for Kids & Camps Programming.  Visit below pages to discover everything we have to offer.

  • Kids Skill Development:  Swim LessonsAquaticsDance, Sports (registration required)
  • Gryphon Camps: Activity Camps, Sports Camps, March Break Camps (registration required). View 'Camps Registration Process' listed below for more registration details
  • Birthday Parties & Team Building 
  • Follow steps to complete your registration:   
    • hover over the Activity name to view the description and date/time details
    • Click on the Activity name to be re-directed to Connect (our registration system) to complete the registration process
    • It is strongly recommended to register for all Activities you are interested in, even those that are full.  Your name will be added to a waiting list and if a space becomes available you will be contacted by email to confirm your registration.  Waiting lists are carefully monitored and Activities are often added if there is sufficient demand.
  • Gryphon Camp Registration Process
    • It is very important to understand our registration process to ensure that your camper is registered into the appropriate camp program for their age and that we have all the required information in order for your camper to be successful at camp.  Please ensure you are familiar with our registration process by reviewing the below details. 

      View our Gryphon Camps Registration 'How to's' videos.

       If you are a returning customer to the Department of Athletics, DO NOT create a new account.  If you have forgotten your login/password, please utilize the “Forgot your login” or “Forgot your password” function.  Once you have logged in, please ensure all your contact information is up to date for you as the Parent/Guardian (Head of the Account), as well as within each of your camper’s details including emails, phone numbers, address.  Login into CONNECT @ https://ca.apm.activecommunities.com/uofg/ActiveNet_Login

      If you are a new customer to the Department of Athletics, begin by creating an account with the Parent/Guardian name including all contact information, then add each camper as a Family Member to the account.  Please ensure all contact information is included within the each of the camper’s details as well.  Create your CONNECT account @ https://ca.apm.activecommunities.com/uofg/Home

      Prior to when registration opens, you can identify your desired weeks of Camp by utilizing our Wish List function by clicking on the heart.   It is important to understand this process is not completing a registration, it is just providing you with a quick reference for when registration actually opens.  Once registration is open, you must complete the registration process.

      It is imperative to register your camper for the program appropriate for their age group.  Our registration system calculates ages as of Dec 31st of the current year.   For example, if your child is 7 years old at time of registration and born in November, they will be seen by the registration system as being 8 years old.

      If your child plans to attend with a one-on-one support worker, which you have pre-arranged with that respective organization, please register and then contact the camp office (camps@uoguelph.ca) to inform  us of your child’s request to ensure we meet all cohort ratio requirements.

      If a camp has reached maximum capacity, please add your campers name to the Waiting List.  This means if any spaces become available, we will contact you directly through phone or email to see if you are still interested in taking the spot at that time.  Please note, that we will start at the top of the list (first person on the waiting list) and work our way through the list until the spot is filled

      In order to complete your registration, you must initial/sign the waivers affiliated with the camp program.

      Payment Options

      Camp payment options are available to ensure families have the option to choose what works best for them.   You will have the option to pay in full at the time of registration or you can utilize our Payment Plan option.

      If choosing to utilize the PAYMENT PLAN, you will be required to register your credit card and pay the $30 down payment for each camper for each week they are registered in (this amount is non-refundable).  Then 3 weeks prior to the camp start date of each camp week, your credit card will automatically be charged for the remaining balance(s). 

      When registering less than 3 weeks from the start date of that particular week of camp, you will be required pay the full amount and the PAYMENT PLAN option will no longer be an option.

      We do work alongside regional organizations to support camp families that may require financial assistance (Children’s Foundation of Guelph and Wellington, Canadian Tire JumpStart).  Please contact the organizations directly.

      Refunds/Withdrawals/Cancellations/Transfers

      We reserve the right to cancel any Camp that does not have sufficient registration.  In this case, participants will receive a full refund and notification prior to the start of the Camp.  It is your responsibility to ensure that your contact information (phone, email, mailing address) is current.

      If space permits, transfers can be requested no later than 7 days prior to the start date of that particular week of camp and can be done so by contacting Client Services or the Active Kids Coordinator (online transfers n/a).  Weeks cannot be transferred between different campers.  No additional fees apply to transfers. 

    • ALL Camp Withdrawals will incur a $30 withdrawal fee and must be requested no later than 7 days prior to the start date of that particular week of camp.  Individuals now have the option to withdraw themselves online if done so no later than 22 days prior to the start date (withdrawal fee will still apply).  If you are withdrawing later than 22 days prior, you will be required to contact Client Services in-person or by calling 519-824-4120 Ext. 56253 and the withdrawal fee will apply (online withdrawals n/a within this time frame). NO withdrawals available if not requested 7 days prior to the start date.  Refunds placed back onto accounts will remain their for 365 days.  

      If the Department of Athletics is required to close due to changing circumstances:  Individuals will be contacted and automatically withdrawn from Camp Activities. Refunds will be prorated for days that have already taken place and the credit will be placed back to the original payment method. For original payments made by cash or debit, refunds will be placed onto accounts and once the facility can safely re-open to the public, individuals will be able to contact Client Services in order to process the refund from their account.

      Athletics reserves the right to terminate this agreement without notice and at the sole discretion of Athletics, where due circumstances related to the coronavirus pandemic make it inappropriate to continue to offer this service.

      Camp Newsletter

      Prior to attending camp, each camper will receive a newsletter about their upcoming experience specific to the Camp they are enrolled in.  Newsletters will be sent to the email address that was included during the registration process within each of the campers’ details (NOT the Parent/Guardian’s email).  This newsletter will include important information such as: entrance locations, camp expectations, who’s who at camp (counsellor information), ‘what to pack’ list and a link to the mandatory Extended Camper Health & Information Form.

      Extended Camper Health & Information Form

      Campers will receive their newsletter by email approximately 1 week prior to attending camp, including a specific link to complete the Extended Camper Health & Information Form.  This form MUST be completed by the THURSDAY before attending camp or your camper will not be permitted to attend camp until this form is completed in-person.  Since we no longer ask for detailed health information during the registration process, this form will collect the following information: medical information (allergies or injuries to be aware of), list of individuals permitted to pick up the camper; emergency phone numbers & relationship to the camper, Sport specific questions if applicable, and any additional information to ensure a successful week of camp.   This information stays secure and confidential for the purpose of only being accessed if required to ensure that camp is a safe space for everyone.

Child & Youth access Fitness Centre Gym, Fitness Classes (NRG Schedule) or Drop-in Rec

Youth (Ages 13-17)

Youth Daily Access Pass (Ages 13-17) can be purchased @ Client Services (not available online) and includes access for the day:

  • Drop-in Rec
  • NRG Fitness Classes
  • Does not include access to the Fitness Centre Gym or the Climbing Wall
  • Youth are NO longer required to be supervised by a parent/guardian, but waiver must be signed by parent/guardian 18+
  • View Day Pass options here

Youth Recreation Membership (Ages 13-17): This monthly membership includes limited access to the building for:

Youth NRG Fitness Membership (Ages 13-17):  This is the monthly membership you want to purchase in order to access:

  • Fitness Centre GymFitness Classes (NRG Schedule)
  • Also includes the Recreation Membership (Drop-in Rec & Virtual Fitness Classes)
  • This membership is not a pre-requisite to register for Kids & Camps programming
  • Youth are not required to have parent/guardian supervision, but waiver must be signed by parent/guardian (18+) at time of purchase
  • Prior to the 1st Fitness Centre visit, Youth must arrange to complete the Fitness Centre Orientation with the Fitness Centre Supervisor
  • JOIN NOW

Child (Ages 5-12) 

Child Daily Access Pass (Ages 5-12) can be purchased @ Client Services (not available online) and includes access for the day:

  • Drop-in Rec 
  • Does not include access to the Fitness Centre Gym, NRG Fitness Classes or access to the Climbing Wall
  • Children are required to be accompanied by a parent/guardian (16+), that must be within eyesight of the child at all times
  • The parent/guardian is required to purchase a membership if they are participating with the child, but are not required if only watching
  • Waiver must be signed by parent/guardian (18+)
  • View Day Pass options here

Child Recreation Membership (Ages 5-12): This monthly membership includes limited access to the building for:

  • Drop-in Rec for children are required to be accompanied by a parent/guardian (16+), and must be within eyesight of the child at all times
  • Does not include access to the Fitness Centre Gym, Fitness Classes or the Climbing Wall (Child NRG Fitness Memberships not available)
  • Parent/guardian is required to purchase a membership themselves if they are participating with the child, but are not required to purchase if only watching
  • Waiver must be signed by parent/guardian (18+)
  • JOIN NOW  

Student

Student

Student NRG Fitness Membership (additional fee applicable): Purchase this Membership to access: 

Student NRG PLUS Membership (additional fee applicable): Purchase this Membership to access:

What do I get for free? You already have a ‘Recreation Membership’ if you are a University of Guelph student (full or part-time undergraduate student or full-time graduate student) that is enrolled in the current semester since you have already paid the ‘Athletic Fee’ (Athletic Fee = Recreation Membership) within the Compulsory Fee portion of your tuition. Your Recreation Membership includes limited access to the building for:

  • Drop-in Rec (such as Rec Basketball, Rec/Lane Swims & more)
  • Intramurals (refundable bond)
  • Clubs (additional fees may apply)
  • Virtual Fitness Classes 
  • Option to enroll & pay applicable fees for Registered Programs to learn or improve a skill
  • In order to access to the Fitness Centre Gym & Fitness Classes (NRG Schedule), you must purchase the Student NRG Fitness Membership

Optional Membership Add-on's

  • Climbing Wall Membership
  • Locker & Towel Membership
  • Hydro Massage Lounger - PURCHASE PUNCH PASS
    • Located in the GGAC Fitness Centre Gym, our Hydro Massage Lounger is the perfect way to relax & rejuvenate.  For more information or to book a free trial, please visit the Fitness Centre Desk.
      • Punch pass includes 10 massages, each 10 minutes in length
      • Punch pass expires 4 months from date of purchase
      • Redeem or book a massage by visiting the Fitness Centre Desk or calling 519-824-4120 X52105
      • Bookings can be made up to 7 days in advance
      • Swipe your Student/Membership Card at the Fitness Centre desk to receive a 'one-time' code to access your 10 minute massage, code expires at the end of your massage
      • Each time you swipe, 1 massage will be deducted from your Punch Pass
      • A unique code is required for each massage on your Punch Pass
      • The Hydro Massage is a waterbed, so please do not wear shoes, zippers, or buttons on the bed and remove keys/sharp objects from pockets

Not registered in academic classes this summer or semester and still want to workout? Only enrolled in “DE” classes? 
You will need to purchase the NRG Fitness Membership as a Community Adult 18+ since the Athletic Fee (Recreation Membership) has not been paid for within the tuition compulsory fees. JOIN NOW

Are you a student from another institution?  When purchasing your Recreation Membership, you are considered to be a Community Adult 18+.  JOIN NOW

Community Adult 18+ (Non-Student) access Fitness Centre Gym, Fitness Classes (NRG Schedule), Drop-in Rec, Climbing Wall

Community Adult 18+ (Non-Student)

Daily Access Pass: Non-Members Ages 18+ can purchase a Day Pass @ Client Services (in-person only) that includes access for the day for:

Recreation Membership (18+): This monthly membership includes limited access to the building for:

NRG Fitness Membership (18+): This is the monthly membership you want to purchase in order to access:

NRG PLUS Membership (18+): This is the monthly membership you want to purchase in order to access:

Optional Membership Add-on's

  • Climbing Wall Membership
  • Locker & Towel Membership
  • Hydro Massage Lounger - PURCHASE PUNCH PASS
    • Located in the GGAC Fitness Centre Gym, our Hydro Massage Lounger is the perfect way to relax & rejuvenate.  For more information or to book a free trial, please visit the Fitness Centre Desk.
      • Punch pass includes 10 massages, each 10 minutes in length
      • Punch pass expires 4 months from date of purchase
      • Redeem or book a massage by visiting the Fitness Centre Desk or calling 519-824-4120 X52105
      • Bookings can be made up to 7 days in advance
      • Swipe your Student/Membership Card at the Fitness Centre desk to receive a 'one-time' code to access your 10 minute massage, code expires at the end of your massage
      • Each time you swipe, 1 massage will be deducted from your Punch Pass
      • A unique code is required for each massage on your Punch Pass
      • The Hydro Massage is a waterbed, so please do not wear shoes, zippers, or buttons on the bed and remove keys/sharp objects from pockets

Rock Climbing Wall

  • Individuals 18+ can access the GGAC Indoor Climbing Wall by purchasing NRG PLUS, a Climbing Wall Pass/Membership or registering for a climbing program
  • Click here for Climbing Wall details

Registered Programs/Activities to learn or improve a skill

The Recreation Membership is a pre-requisite to enroll in Registered Programs which are designed to learn or improve a skill.  Generally, these programs run for several weeks with a consistent day and time (additional fees applicable) and registration will generally close 2 days prior to the program start date unless noted otherwise in the program description.  If you have purchased the NRG Fitness Membership/NRG PLUS, it includes the Recreation Membership.  The Recreation Membership is not a pre-requisite to purchase Personal Training Sessions or enroll in Certification Courses.  Visit below pages to discover everything we have to offer.

'Wish List' Option Prior to when Registration is open

In CONNECT, the Wish list function allows you to 'bookmark' certain activities specifically of interest to you prior to when registration is open by clicking on the heart.
*Please ensure you are Signed in to CONNECT to use this tool for quick and easy access & do not mistake this function as a registration. You must Sign-in once registration is open to complete your transaction.

Not sure how to access facilities and programs? Let us explain in more detail

Student

Student NRG Fitness Membership (additional fee applicable): Purchase this Membership to access: 

Student NRG PLUS Membership (additional fee applicable): Purchase this Membership to access:

What do I get for free? You already have a ‘Recreation Membership’ if you are a University of Guelph student (full or part-time undergraduate student or full-time graduate student) that is enrolled in the current semester since you have already paid the ‘Athletic Fee’ (Athletic Fee = Recreation Membership) within the Compulsory Fee portion of your tuition. Your Recreation Membership includes limited access to the building for:

  • Drop-in Rec (such as Rec Basketball, Rec/Lane Swims & more)
  • Intramurals (refundable bond)
  • Clubs (additional fees may apply)
  • Virtual Fitness Classes 
  • Option to enroll & pay applicable fees for Registered Programs to learn or improve a skill
  • In order to access to the Fitness Centre Gym & Fitness Classes (NRG Schedule), you must purchase the Student NRG Fitness Membership

Optional Membership Add-on's

  • Climbing Wall Membership
  • Locker & Towel Membership
  • Hydro Massage Lounger - PURCHASE PUNCH PASS
    • Located in the GGAC Fitness Centre Gym, our Hydro Massage Lounger is the perfect way to relax & rejuvenate.  For more information or to book a free trial, please visit the Fitness Centre Desk.
      • Punch pass includes 10 massages, each 10 minutes in length
      • Punch pass expires 4 months from date of purchase
      • Redeem or book a massage by visiting the Fitness Centre Desk or calling 519-824-4120 X52105
      • Bookings can be made up to 7 days in advance
      • Swipe your Student/Membership Card at the Fitness Centre desk to receive a 'one-time' code to access your 10 minute massage, code expires at the end of your massage
      • Each time you swipe, 1 massage will be deducted from your Punch Pass
      • A unique code is required for each massage on your Punch Pass
      • The Hydro Massage is a waterbed, so please do not wear shoes, zippers, or buttons on the bed and remove keys/sharp objects from pockets

Not registered in academic classes this summer or semester and still want to workout? Only enrolled in “DE” classes? 
You will need to purchase the NRG Fitness Membership as a Community Adult 18+ since the Athletic Fee (Recreation Membership) has not been paid for within the tuition compulsory fees. JOIN NOW

Are you a student from another institution?  When purchasing your Recreation Membership, you are considered to be a Community Adult 18+.  JOIN NOW


Community Adult 18+ (Non-Student)

Daily Access Pass: Non-Members Ages 18+ can purchase a Day Pass @ Client Services (in-person only) that includes access for the day for:

Recreation Membership (18+): This monthly membership includes limited access to the building for:

NRG Fitness Membership (18+): This is the monthly membership you want to purchase in order to access:

NRG PLUS Membership (18+): This is the monthly membership you want to purchase in order to access:

Optional Membership Add-on's

  • Climbing Wall Membership
  • Locker & Towel Membership
  • Hydro Massage Lounger - PURCHASE PUNCH PASS
    • Located in the GGAC Fitness Centre Gym, our Hydro Massage Lounger is the perfect way to relax & rejuvenate.  For more information or to book a free trial, please visit the Fitness Centre Desk.
      • Punch pass includes 10 massages, each 10 minutes in length
      • Punch pass expires 4 months from date of purchase
      • Redeem or book a massage by visiting the Fitness Centre Desk or calling 519-824-4120 X52105
      • Bookings can be made up to 7 days in advance
      • Swipe your Student/Membership Card at the Fitness Centre desk to receive a 'one-time' code to access your 10 minute massage, code expires at the end of your massage
      • Each time you swipe, 1 massage will be deducted from your Punch Pass
      • A unique code is required for each massage on your Punch Pass
      • The Hydro Massage is a waterbed, so please do not wear shoes, zippers, or buttons on the bed and remove keys/sharp objects from pockets

Youth (Ages 13-17)

Youth Daily Access Pass (Ages 13-17) can be purchased @ Client Services (not available online) and includes access for the day:

  • Drop-in Rec (such as Rec Basketball, Rec/Lane Swims & more)
  • NRG Fitness Classes
  • Does not include access to the Fitness Centre Gym or the Climbing Wall
  • Youth are NO longer required to be supervised by a parent/guardian, but waiver must be signed by parent/guardian 18+
  • View Day Pass options here

Youth Recreation Membership (Ages 13-17): This monthly membership includes limited access to the building for:

Youth NRG Fitness Membership (Ages 13-17):  This is the monthly membership you want to purchase in order to access:

  • Fitness Centre GymFitness Classes (NRG Schedule)
  • Also includes the Recreation Membership (Drop-in Rec & Virtual Fitness Classes)
  • This membership is not a pre-requisite to register for Kids & Camps programming
  • Youth are not required to have parent/guardian supervision, but waiver must be signed by parent/guardian (18+) at time of purchase
  • Prior to the 1st Fitness Centre visit, Youth must arrange to complete the Fitness Centre Orientation with the Fitness Centre Supervisor
  • JOIN NOW

Child (Ages 5-12) 

Child Daily Access Pass (Ages 5-12) can be purchased @ Client Services (not available online) and includes access for the day:

  • Drop-in Rec (such as Rec Basketball, Rec/Lane Swims & more)
  • Does not include access to the Fitness Centre Gym, NRG Fitness Classes or access to the Climbing Wall
  • Children are required to be accompanied by a parent/guardian (16+), that must be within eyesight of the child at all times
  • The parent/guardian is required to purchase a membership if they are participating with the child, but are not required if only watching
  • Waiver must be signed by parent/guardian (18+)
  • View Day Pass options here

Child Recreation Membership (Ages 5-12): This monthly membership includes limited access to the building for:

  • Drop-in Rec for children are required to be accompanied by a parent/guardian (16+), and must be within eyesight of the child at all times
  • Does not include access to the Fitness Centre Gym, Fitness Classes or the Climbing Wall (Child NRG Fitness Memberships not available)
  • Parent/guardian is required to purchase a membership themselves if they are participating with the child, but are not required to purchase if only watching
  • Waiver must be signed by parent/guardian (18+)
  • JOIN NOW  

Registered Programs to learn or improve a skill (additional fees apply)

The Recreation Membership is a pre-requisite to enroll in Registered Programs to learn or improve a skill.  If you have purchased the NRG Fitness Membership/NRG PLUS, it includes the Recreation Membership.  The Recreation Membership is not a pre-requisite to purchase Personal Training Sessions or enroll in Certification Courses or Kids Programming/Camps.  Visit below pages to discover everything we have to offer.


Please assist us by adhering to the following Facility Guidelines

There is NO Access to Athletics facilities & programs without a registered program, membership, Day Pass, Ticket or Rental Permit, otherwise you will be trespassing, and the Campus Safety Office will be contacted.