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Register Early

Activities require advance registration.  Please register early, at least 24 hours in advance so we know you're interested and to avoid cancelling Activities you want.  All activities require a minimum number to run and many activities fill up very quickly.  Therefore, registering early helps us gauge interest and make programming decisions.  Activities will run with sufficient registration.

Waiting Lists

It is strongly recommended to register for all activities you are interested in, even those that are full.  Your name will be added to a waiting list and if a space becomes available you will be contacted by email to confirm your registration.  Waiting lists are carefully monitored and activities are often added if there is sufficient demand.

Cancelled/Missed Classes

Discounts, refunds, or make up classes will not be issued for missed classes.  If a Fitness/Wellness or Skill Development Activity class is cancelled due to an unforeseen circumstance such as instructor illness, the class will be re-scheduled if possible.  If this is not possible, participants will be credited for the cancelled class.

Inclement Weather

When the University of Guelph is closed during inclement weather, the Department of Athletics will be closed and all programming will be cancelled.  As with academic programming, programming cancelled due to such a closure is not re-scheduled or credited.  To check if the University is closed during inclement weather, visit www.uoguelph.ca or call 519-824-4120 and listen to the general update.

Account Information

Please be sure that your account information is accurate.  This information is used to contact registrants if there are changes or cancellations to a program.

Confirmation

Read all activity and membership confirmations!  Confirmations contain important information regarding activity dates, proper attire, required equipment, and date cancellations due to holidays or special events.

Transfers

Space permitting, you can transfer into another activity.  Transfers can be requested at Client Services. *Transfers are now available online up to 7 days prior to start date.

Withdrawals and Refunds

A $10 fee applies to withdrawal and refund requests for registered Group Personal Training Activities (Cardio Shred, Fit in 30, Special Aqua Program) and Skill Development Activities (such as Aquatics, Dance, Martial Arts & Sports programs) and must be requested prior to the 2nd class. 

All Certification courses must be requested 3 days prior to the start date, and refunds for Yoga Teaching Certifications must be requested 2 weeks prior to the start date of the course.  After this date, refunds may be issued for unique situations (injury, accident, relocation outside of the Guelph area), at the discretion of the program supervisor.

Written documentation will be requested.  Refunds placed back on your account will remain there for 365 days.  
Refunds for NRG Passes must be requested no later than 10 days from the time of purchase to receive a full refund.  After this cooling off period, any requested refunds must be accompanied by a medical note and are approved on a case by case basis.

We reserve the right to cancel any activity that does not have sufficient registration.  In this case, participants will receive a full refund and notification prior to the start of the activity.  It is your responsibility to ensure that your contact information (phone, email, mailing address) is current.

Memberships / Fees

Are you a U of G Student wanting to purchase the NRG Pass (Fitness Centre Membership) or register for Group Personal Training or Skill Development Activities but not sure how to do that?
All registered full and part-time undergraduate students and full-time graduate students have paid their Athletics Base Membership within their academic registration fees.  Your Athletics Base Membership includes access to the facilities for:  all Drop-in Recreation and the option to register and pay the applicable fee for Personal Training, Group Personal Training, Aquamovability Program and Skill Development Activities as well as the option to purchase any Add-on Memberships such as the NRG Pass which includes access to the Fitness Centre and access to unlimited classes included within the NRG Class Schedule.

Child & Youth Memberships can only be purchased if their parent/guardian has also purchased a Membership & accompanies them at all times in the building.

Fitness Centre/NRG Classes - Individuals 11-15yrs of age must purchase the Monthly Youth NRG Pass in order to attend NRG Classes & access the Fitness Centre and complete a mandatory orientation session that includes both the parent/guardian and the youth. The Daily Access Pass for Youth does not include access to the Fitness Centre.

Drop-in Rec Activities - Individuals 15yrs or younger participating in Drop-in Rec activities must be accompanied by a paying parent/guardian at all times.

Membership add-ons to your Athletics Base Membership options are:

1. The Gryphon NRG Pass (includes both the Fitness Centre and access to unlimited classes included within the NRG Class Schedule).  Youth & Child  Memberships can only be purchased if their parent/guardian has also purchased a Membership and accompanies them at all times in the building.  Individuals between the ages of 11 & 15 planning to also purchase the Youth NRG Pass must complete a mandatory orientation session that includes both the parent/guardian and the youth (this must be scheduled prior to accessing the Fitness Centre by contacting Lynne Skilton-Hayes @ 519-824-4120, Ext. 52670).

* All users must enter via the front entrance. University of Guelph students and Members are required to swipe in with their Membership cards.  Fitness Centre users will be required to swipe again at the Fitness Centre Desk (wrist bands no longer in effect).

2. Locker & Towel Memberships are available to purchase at Client Services.  View details & fees on the Membership page.

Locker & Towel Rental

All gym bags and knapsacks must be stored prior to any activity.  Locker & Towel Memberships and Daily Locker Rentals are available to purchase at Client Services (not available online).  View details & fees on the Membership Services page.  PLEASE REMOVE ALL CONTENTS FROM DAY LOCKERS AT THE END OF YOUR ACTIVITY.  Daily locker contents will be removed at the end of the day. Failure to do so results in a $10 fee.  Bring your own lock or rent a lock from Client Services.  Please note that you are responsible for the security of your personal items.  Leave valuables at home or lock them up!  

Each semester lockers must be renewed or cleaned out.  Items that are not removed by the deadline will be stored for one month; a $10 fee will be applied to retrieve your items from Client Services.

Please note that towels CANNOT be kept out overnight.  Towels must be returned prior to closing time of the building. 

Non-Student Membership Fees

If you are not a registered full/part-time undergraduate or full-time graduate student, you must purchase the Athletics Base Membership prior to purchasing/registering for the following:   

- Gryphon NRG Pass (includes both the Fitness Centre and unlimited classes within the NRG Class Schedule). Youth & Child  Memberships can only be purchased if their parent/guardian has also purchased a Membership and accompanies them at all times in the building.  Individuals between the ages of 11 & 15 planning to also purchase the Youth NRG Pass must complete a mandatory orientation session that includes both the parent/guardian and the youth (this must be scheduled prior to accessing the Fitness Centre by contacting Lynne Skilton-Hayes @ 519-824-4120, Ext. 52670).

- Group Personal Training (AcroYoga, Human Flag, Lunch Time Lift, Group Functional Circuit)

- Skill Development Activities (Aquatics, Dance, Martial Arts, Sports, Excursions)

- Intramurals & Clubs

Which programs do not require the purchase of the Athletics Base Membership?

- Daily Drop-in Recreation (fee applies for daily access pass)

- Personal Training Sessions

- Nutrition Services

- Fitness & Yoga Certifications

- Aquatic & Safety Certifications

- Aquamovability Program 

- Kids Programming/Camps

Taxes

Fees include 13% tax.  Taxes not applicable to Kids Programming.

Replacement Card

A $10 fee will be applied for anyone requiring a new membership card.

Drop-in Classes

  1. Drop-in classes (pay as you go) are available for any of the classes that sit within the NRG Pass Class Schedule.  Purchase your Daily Access Pass at Client Services prior to attending the class and keep your receipt to show proof of purchase to the instructor.
  2. Registration is required for the whole session for all Group Personal Training Activities (AcroYoga, Human Flag, Lunch Time Lift, Group Functional Circuit, Aquamovability Program) and Skill Development Activities (Aquatics, Dance, Martial Arts, Sports, Excursions).  We often open drop-in classes about one month after the session start dates if space permits for Dance classes. 
  3. Drop-in Recreation is free to Students/Members.  Drop-in Recreation activities include: Rec Badminton, Rec Baseball, Rec Beach Volleyball, Rec Boxing (Heavy Bag), Disc Golf, Hot Tub, Steam Room, Rec Skates, Rec Soccer, Rec Squash, Rec/Lane Swimming, Rec Table Tennis, Rec Ultimate Frisbee & Rec Volleyball.  Visit the Recreation page for weekly schedule.

Recreational Swim Information

  • All recreation swim participants must enter the facility through the turnstiles at the front of the Athletics Centre.
  • Children 7 years of age or older are required to use the change room designated for their gender.
  • Universal Change Rooms are available to individuals looking for a non-gender specific space.
  • Please refrain from entering the pools and remain in the change room area until a lifeguard is on duty.
  • Street shoes are not permitted on the deck
  • Children 15 years of age and under are not permitted in the Steam Room or Hot Tub unless accompanied by an adult.

Squash Court Reservation Procedures

  1. Course must be booked in person at Client Services.
  2. Court times can be reserved 7 days in advance of the current day.  Individuals may book a maximum of 3 slots for the week on Tuesday’s.
  3. Individuals may only book 1 court per day.
  4. If you are more than 10 minutes late for a reserved court, you will forfeit your reservation.
  5. Squash safety glasses are strongly recommended and are available at no charge from Client Services.
  6. Clean athletic footwear is required.

Hours / Rentals

Please note that hours are subject to change.

Building hours and facility availability will be altered due to special events. These events include, but are not limited to: Convocation, Conference Bookings, Varsity Games, Gryphon Camps, Campus Days, College Royal and the Athletic Banquet. 

Please refer to the About Us, Hours of Operation page for detailed information on revised hours.
 
Pool and Ice Rentals - A limited number of hours are available to rent.
Contact the Facilities Office: athfacility.booking@uoguelph.ca or 519-824-4120 ext. 53790.

Facility Guidelines

Athletics is committed to providing a safe, inviting recreation experience for the University of Guelph community. Please assist us by adhering to the following guidelines.

  1. All users must enter via the front entrance. University of Guelph students and Members are required to swipe in with their Student/Membership card.  Fitness Centre users will be required to swipe again at the Fitness Centre Desk (wrist bands no longer in effect).
  2. Child & Youth Memberships can only be purchased if their parent/guardian has also purchased a Membership & accompanies them at all times in the building.
  3. Fitness Centre/NRG Classes - Individuals 11-15yrs of age must purchase the Monthly Youth NRG Pass in order to attend NRG Classes & access the Fitness Centre and complete a mandatory orientation session that includes both the parent/guardian and the youth.  The Daily Access Pass for Youth does not include access to the Fitness Centre.  
  4. Drop-in Rec Activities - Individuals 15yrs or younger participating in Drop-in Rec activities must be accompanied by a paying parent/guardian at all times.
  5. Athletic clothing appropriate to the activity must be worn.
  6. Clean athletic footwear with non-marking soles must be worn on all surfaces.
  7. Programming space is to be shared appropriately with all participants.
  8. Food or glass bottles are not permitted in the gymnasiums or program rooms.
  9. Bicycles are not to be brought inside University buildings and stored in corridors, stairwells, or personal offices as tires track in dirt and the fabric of the structures inevitably gets damaged (scratched or punctured walls, oil and grease on floors and carpets etc.). Outside bicycle racks are provided. Unobstructed egress from University buildings is essential for safe emergency evacuations.
  10. Inappropriate behavior such as swearing, physical or verbal abuse will not be tolerated and may result in loss of building access privileges and/or immediate removal from facility.
  11. All programming ends 30-60 minutes prior to the building closing.  All equipment must be returned at this time. 
  12. Change rooms will be inspected by a Client Services Representative upon building closure.

Failure to follow these guidelines may result in removal from facility and/or loss of access privileges.

Facility and Program Access

Do I need a membership card to access the building?
All users must enter via the turnstiles at the front entrance. University of Guelph students and Members swipe in with their Membership cards.  All NRG Pass users must swipe their membership card at the Fitness Centre and/or studio entrance for admittance.
Non-Members can purchase a daily access pass at Client Services, view Daily Access Fees here. You must keep your receipt to show proof of purchase to the instructor or facility staff.

* DO NOT SHARE your membership card.  This will result in loss of privileges.
* Mats are available to sign out for stretching after your recreational workout. Feel free to stretch in the perimeter of the gymnasiums during recreational time.

Lost and Found

Valuable items such as wallets, iPods, keys, etc. are taken to Campus Police. Student cards are returned to the Registrar.  All other items such as clothing, books, etc. are placed in the Lost and Found Bin.  Items not claimed are donated to charity.

Photography / Videography

For the protection of all guests, the use of photographic equipment such as cameras and video equipment is prohibited in change rooms, washrooms, and program areas. This includes cell phones and iPods with photographic capabilities.

Bags / Knapsacks

All gym bags and knapsacks must be stored prior to entering any activity. Activity lockers are for use while you are participating in your activity. Bring your own lock or rent a lock from Client Services. PLEASE REMOVE ALL CONTENTS FROM DAY LOCKERS AT THE END OF YOUR ACTIVITY.  View Locker & Towel Rental details @ gryphons.ca Membership page.

Conducting Personal Business

Conducting or soliciting for any form of business within the facility (i.e. private lessons, personal training, and sales) is strictly prohibited.

Injuries while using the Facilities

Please report any injuries to Client Services. First Aid Kits and AED units are located at Client Services, on the pool deck, Fitness Centre, Field House, West Gym, and Football Stadium and in the Arena.

Fair Play of Conduct

  • Demonstrate respect for all individuals.
  • Respect the facility in which you participate.
  • Share equipment, space, and facilities willingly.
  • Maintain self-control at all times.
  • Condemn violence and harassment in all forms.
  • Always attempt to contribute to the betterment of your experience at Guelph’s Athletics Centre.

Failure to abide by our Fair Play Code of Conduct will result in expulsion and / or loss of membership and access privileges.

Your Assumption of Risk

When using our facilities and registering for a program, you accept the following statement of risk:
I agree on behalf of myself, my assignee, executors and heirs, to release, indemnify, and hold harmless the University of Guelph and their trustees, officers, agents and employees from any and all liability, damage, claim of any nature brought by me, my assignee, executors and heirs arising out of and in any way related to my participation in these indicated activities.

I hereby acknowledge and accept the risks inherent in my physical activity and assume responsibility for my personal health, medical and accident coverage.

Each participant is responsible for his or her own personal health, medical, dental and accident insurance coverage. Medical coverage and a recent medical are strongly recommended.

Feedback

If you have feedback on the Gryph Guide, Memberships, or Fitness and Recreation programming, please contact us at 519-824-4120 ext. 54297.

Pool Admission Standards

  • Children 5 years of age and under must be directly supervised (within arm’s reach), regardless of swimming ability, by a guardian 16 years of age or older. Maximum of 2 children per guardian.
  • Children 6-9 years of age, who cannot swim 2 uninterrupted widths of the Red Pool, must be supervised by a guardian 16 years of age or older. Guardian must be present at the time of the swim test. Maximum of 4 children per guardian.
  • The ratio of guardians to swimmers 6-9 years of age, who cannot complete the facility swim test, may be increased to a maximum of 8 bathers to one guardian if approved personal flotation devices are worn by all non-swimmers in their care.
  • Those with serious medical conditions should be accompanied by an individual knowledgeable of their condition and responsible for their direct supervision.

Wifi

Users must first sync their Central Login Password by using the password change tool, and can then use the JoinNow tool to configure the wireless network for their devices. Visit Computing & Communication Services for more details, https://www.uoguelph.ca/ccs/securewireless

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