Closures and Cancellations:
It is mandatory to reserve all time slots/workout blocks in advance prior to accessing the Fitness Centre, NRG Group Fitness Classes and Recreation Activities.
At this time, access to the Athletics Centre & services are ONLY available to current U of G Students & Athletics Members. You are an Athletics Member if you are a registered full or part-time undergraduate or a full-time graduate student of the University of Guelph (Athletics Base Membership paid within your academic fees) or if you have purchased an Athletics Base Membership
GGAC COVID-19 Reservation Policies:
At this time, access to the Athletics Centre & services are ONLY available to current U of G Students & Athletics Members. Therefore, Daily Access Passes are not available. It is mandatory to reserve all time slots/workout blocks in advance prior to accessing the Fitness Centre, NRG Group Fitness Classes and Recreation Activities.
GGAC COVID-19 Reservation Policies:
Athletics is committed to providing a safe, inviting recreation experience for the University of Guelph community. There is no access to Guelph Gryphon Athletics Facilities and/or Programs without a membership, paid registration fee, day pass, event ticket or rental permit. Please see Client Services for more information.
Please assist us by adhering to the following guidelines (below are standard guidelines outside of COVID-19 Re-opening Phases).
Failure to follow these guidelines may result in removal from facility and/or loss of access privileges.
There will be limited viewing seats available for guardians based on Swim Admission Standards. View Swim Admission Standards Diagram here. Seating will also be available for support persons of registered swimmers. Seating will
be clearly marked.
Yes. Lifejackets will be available, along with a limited amount of flutter boards. All used equipment will be disinfected and dried prior to being re-stocked for customer use.
Length Swim - One person per lane per time period
Rec Swim - Up to a maximum of 15 people per time period
All Swim Admission Standards still apply, click here to view Pool Admission Standards.
Length Swim: 90 minute sessions in either Gold Pool or Red Pool. Sessions are for lap swimming only. Water
Running/Water Workouts will not be permitted. One Person, per lane, per time period.
Rec Swim: 60 minute sessions in Red Pool. Sessions are for open recreation swimming. A single lane will be
available for water running. Up to a maximum of 15 people per time period.
All Swim Admission Standards apply.
No. At this time the hot tub remains closed to assist with encouraging social distancing.
Steam Rooms remain closed based on current recommendations by the Government of Ontario, as they are deemed a high-risk location.
All members will be required to wear a face covering at all times while in any Department of Athletics building. A face covering may only be removed when physical activity starts and must be put back on as soon as the activity ends. Face coverings must be stored in a clean bag or pouch so it may be clean and ready to be put back on when activity ends.
We will have new reduced capacities throughout the building. These capacities are based on government regulations and the goal of maintaining physical distancing throughout the building. Our fitness centre will now only have a capacity of 50 people per workout block.
Yes! Any UofG student can access our fitness facilities. We are also open for community/staff/faculty memberships.
Rec Swims - All Family members attending will need to be listed - in-person and phone-in requests will not be taken.
For more details about 'How does the Pre-Booking Process work? see FAQ
We are not offering tours of Athletics, self-guided or otherwise, this fall. Please visit us virtually: https://admission.uoguelph.ca/visit-u-g-virtually
The guardian must be 16 years of age or older and be comfortable in shallow water. Guardian must be in proper swim attire and prepared to actively assist with holding/supporting their child in the water during the lesson.
Fall 2020 Withdrawals/Refunds for registered Fitness & Recreation Activities (other than Certifications) can be made anytime by visiting Client Services or calling 519-824-4120 Ext. 56253. Refund amounts will be prorated for the classes that have already taken place and the $10 Withdrawal Fee will be waived for requests made due to illness or COVID-19 concerns. If you suspect you have been infected with COVID-19 please notify Public Health for contact tracing and environmental cleaning/disinfection purposes. Refunds placed back onto accounts will remain there for 365 days.
*Refunds for Certification courses must be requested no later than 3 business days prior to the start date by visiting Client Services or calling 519-824-4120 Ext. 56253. The $10 Withdrawal Fee will be waived for requests made due to illness or COVID-19 concerns. No refunds after this date.
*Refunds for NRG Passes & Personal Training Sessions can be requested at Client Services but must be done so no later than 10 days from the time of purchase to receive a full refund. After the 10-day cooling off period, requests can be made by contacting the Fitness Supervisor and will be approved on a case by case basis. You will be required to provide documentation.
We reserve the right to cancel any activity that does not have sufficient registration. In this case, participants will receive a full refund and notification prior to the start of the activity. It is your responsibility to ensure that your contact information (phone, email, mailing address) is current.
If the Department of Athletics is required to close due to changing circumstances: Individuals will be contacted and automatically withdrawn from Fitness & Recreation Activities. Refunds will be prorated for classes that have already taken place and the credit will be placed back to the original payment method. For original payments made by cash or debit, refunds will be placed onto accounts and once the facility can safely re-open to the public, individuals will be able to contact Client Services in order to process the refund from their account. NRG Pass Members will be contacted and will receive a coupon for the pro-rated value of the membership. This coupon code can be used for the following memberships: Student NRG Pass, Student NRG Plus, NRG Plus upgrade, Student Towel Membership, and Locker Rentals. Each code is only good for a one-time use, does not expire, and can be used when registering online or in person (lockers must be done in person). When registering online, simply look for the 'Enter coupon code' box during registration. It will typically be on the 'Membership Detail' page during the registration process under 'fees/discounts'.