Frequently Asked Questions
Not sure how to access Facilities & Programs? Let us explain in more detail...
Click here for details about how to access Programs & Facilities.
Please assist us by adhering to the following Facility Guidelines
There is NO Access to Athletics facilities & programs without a registered program, membership, Day Pass, Ticket or Rental Permit, otherwise you will be trespassing, and the Campus Safety Office will be contacted.
What if the class I’m interested in is full?
It is strongly recommended to register for all activities you are interested in, even those that are full. Your name will be added to a waiting list and if a space becomes available you will be contacted by email to confirm your registration. Waiting lists are carefully monitored and activities are often added if there is sufficient demand.
Are Gender Neutral/Universal change rooms available?
Universal Change Rooms are available for anyone looking for a non-gender specific space.
How do I link directly to CONNECT
To link directly to CONNECT and login into your account, go to Useful Links on the bottom of the Fitness & Recreation home page. Go directly to Connect to login.
Email Us a Question
How do I use the "Wish List" function in CONNECT?
In CONNECT, the Wish list function allows you to 'bookmark' or save activities specifically of interest to you prior to when registration is open by clicking on the heart.
*Please ensure you are Signed in to CONNECT to use this tool for quick and easy access & do not mistake this function as a registration. You must Sign-in once registration is open to complete your transaction.
Can I still access the Fitness Centre if I live off-campus?
Yes! Any UofG student that has purchased the NRG Pass can access our Fitness Centre. We are also open for community/staff/faculty individuals that have purchased the NRG Pass.