Closures and Cancellations:
April 1, 2021 – Guelph, Ont. - The University of Guelph, Department of Athletics will be closed effective end of day Friday April 2, as Ontario has implemented a province-wide emergency brake shut down, effective Saturday April 3 at 12:01am. Following government directives all regular programming will close as of Friday, April 2 at 4pm while permits and rentals will continue until the close of regular business hours on Friday April 2. All external business will be cancelled until further notice. For the Department of Athletics, this includes registered programs, fitness memberships and facility rentals.
The Province of Ontario will monitor and evaluate the impacts of the public health measures throughout the next four weeks to determine if it is safe to lift any restrictions or if they need to be extended.
The information below provides you with details regarding credits and refunds for canceled rentals, programs and memberships. Please note this information is subject to change as the situation evolves.
Registered Programs
You do not need to withdraw or cancel your registration. If you have a credit card number on file with the Department of Athletics, you will automatically receive a refund for the classes we have to cancel. If we do not have a credit card number on file, you will receive a credit on your account that you can use to pay for future registered programs.
For more information about recreation program credits and refunds please email reghelp@uoguelph.ca.
Program registration for Spring 2021 is not available at this time.
NRG (Fitness Centre & Fitness Classes) Memberships
U of G students: NRG Memberships for Spring 2021 are not available for purchase until further notice. Students who have a winter 2021 NRG pass will receive a coupon credit on their account in the amount equal to 1 month.
Other members: We have suspended pre-authorized membership payments. Once our fitness centre re-opens and fitness classes resume, pre-authorized payment plans will resume, and membership end dates extended. You will not be charged for the time we are closed due to COVID-19 restrictions.
For questions regarding memberships please contact reghelp@uoguelph.ca
Facility Rentals
All rentals for pools, sports fields, arena, courts, and meeting rooms etc. have been canceled. You will get an updated permit to reflect these cancellations. At this time, you will not be able to reschedule cancelled dates, but you can tell us a preferred date for later and we will follow up when we are able to book again.
If you have a credit card number on file with the Department of Athletics, you will automatically receive a refund for the rental we have to cancel.
If Athletics doesn’t have a credit card number on file, you will receive a credit on your account that you can use to pay for future rentals. For more information on your facility booking rental, please contact us by email at facility@uoguelph.ca.
Updates
We are committed to keeping our community informed about operational changes that occur as a result of the COVID-19 pandemic. For the most up-to-date information on the Department of Athletics and U of G’s decisions relating to COVID-19 please visit our social media and the links below.
University of Guelph updates please visit: https://uoguel.ph/COVID19
Department of Athletics updates please visit: gryphons.ca/covid-19