Congratulations to Simone Schofield from our Aquatics team on being named our Gryphon Greatness winner for October 2024.
Simone works as a Lifeguard and Swim Instructor with the Aquatics unit.
During the month of October, Simone has managed multiple shifts as a Lesson Supervisor with unique situations. Simone has stepped in to teach swim lessons for sick staff with no notice more than once, has taken on additional shifts for her peers in need of support, all while encountering customer service challenges. Simone shows great adaptability to always ensure our swim families are the priority on the pool deck. Her accountability to the customer is evident in how well she problem solves, modifies pool plans and empowers her other instructors to put the swim lesson children first. Her leadership among her team is based in service to others. Even in a busy facility with a swim meet occurring on one pool deck, Simone makes her lessons run smoothly and ensures the swimmers still feel like they belong and have a fun place to learn.